TERMS AND CONDITIONS

Last updated: 01/Feb/2024

Welcome to PenoMart.co.uk also hereby known as “we”, “us” or “PenoMart”. Please read these Terms and Conditions (“Terms,” “Terms and Conditions”) carefully before using the PenoMart website (the “Service”) owned and operated by Tecrero Technologies Ltd (Registration Number: 15447241) (“us,” “we,” or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

  1. Accounts

a. Account Creation: When you create an account with us, you must provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

b. Age Requirement: You must be at least 18 years of age to use our Service. By using the Service, you represent and warrant that you are at least 18 years old.

c. Account Termination: We reserve the right to terminate or suspend your account at our discretion, without notice or liability, for any reason, including, but not limited to, breach of these Terms.

  1. Orders

a. Product Availability: All products listed on our website are subject to availability. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We will provide notice to you if we change or cancel an order.

b. Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

c. Order Acceptance: Your order is an offer to buy a product. We may accept your order by processing your payment and shipping the product, or we may, for any reason, decline to accept your order. If we do not process your payment or cancel your order, we will issue a refund to you.

  1. Payment

a. Payment Methods: We accept various payment methods, including credit/debit cards and other forms of electronic payment. By providing your payment information, you represent and warrant that you have the legal right to use any payment method used in connection with your transactions.

b. Taxes: You are responsible for any applicable taxes, including value-added tax (VAT) in the United Kingdom. These taxes may be added to the purchase price and will be visible during the checkout process.

  1. Shipping and Delivery

a. Shipping: We will arrange for the delivery of the products to the address you specify in your order. You are responsible for providing accurate delivery information. We will make reasonable efforts to deliver products within the estimated delivery times; however, we are not liable for any delays.

b. Risk of Loss: All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

  1. Returns and Refunds

a. Returns Policy: We have a returns policy in place that details the conditions under which products can be returned and the process for requesting a return. Please refer to our Returns and Refunds Policy for more information.

  1. Privacy

a. Privacy Policy: Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms. Please review our Privacy Policy for information on how we collect, use, and disclose personal information.

  1. Intellectual Property

a. Copyright: All content, design, text, graphics, and other materials on the PenoMart website are the intellectual property of Tecrero Technologies Ltd. and protected by copyright laws. You may not reproduce, distribute, or display our content without our prior written permission.

  1. Limitation of Liability

a. We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

b. In no event shall Tecrero Technologies Ltd., its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use or inability to use our Service.

  1. Governing Law

a. These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom for UK-based transactions and in accordance with the laws of the United States for US-based transactions.

  1. Contact Us

If you have any questions about these Terms and Conditions, please contact us.

By using our Service, you acknowledge that you have read and understood these Terms and agree to be bound by them. These Terms and Conditions are subject to change at our discretion. Please review them periodically to stay informed of any updates.

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